Effective Date: 18/12/24
These Terms of Service (“Terms”) govern your use of our services, including website hosting, maintenance, SEO, and design services. By subscribing to our services, you agree to comply with these Terms.
1. Introduction
One Stop Web Solutions (“we,” “our,” or “us”) provides professional website hosting, maintenance, digital marketing, and design solutions to businesses. These Terms outline our responsibilities, your obligations, and the rules governing our relationship.
2. Client Responsibilities
To deliver the best results, you agree to:
- Provide accurate information, login credentials, and timely feedback.
- Maintain ownership and responsibility for your website content.
- Use services lawfully and ethically, following applicable laws and regulations.
3. Payments and Billing
- Late Payments: Late payments may incur a [5% late fee] or result in temporary suspension of services until the balance is settled.
5. Cancellations and Refunds
- Partial refunds are not offered for services already delivered during the month.
6. Intellectual Property
- All final work (e.g., websites, graphics, logos) delivered by us becomes your property upon full payment.
- Exceptions:
- We retain ownership of tools, templates, and proprietary code used to create deliverables.
- You may not resell or reuse our tools without written permission.
7. Service Limitations and Guarantees
- SEO Disclaimer: While we follow proven SEO practices, we do not guarantee specific rankings, traffic, or results. SEO success depends on various external factors.
- Hosting Downtime: While we provide reliable hosting, occasional downtime due to server maintenance or third-party disruptions may occur. We are not liable for such outages.
- Scope of Work: Retainer hours include only agreed-upon tasks. Requests beyond allocated hours will incur additional fees.
8. Limitation of Liability
To the fullest extent permitted by law, One Stop Web Solutions shall not be held liable for:
- Loss of data, revenue, or business resulting from service interruptions, plugin failures, or client actions.
- Any direct or indirect damages exceeding the fees paid in the previous 3 months.
9. Dispute Resolution
- Any disputes will be resolved through mediation. If mediation fails, disputes shall be settled through binding arbitration under local laws.
10. Governing Law
These Terms are governed, without regard to its conflict of laws principles.
11. Modifications to Terms
We may update these Terms from time to time. Notice of significant changes will be posted on our website. Continued use of our services after updates indicates your acceptance.
12. Contact Us
If you have any questions regarding these Terms, please contact us.